Privacy Policy

Your Privacy Matters

At PlankSmith Jurupa Valley Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name, email address, and phone number
• Your property address and project details
• Information about your deck preferences and requirements
• Payment information when you hire us for services
• Communications between you and our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This includes:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website or search terms used
• Device information and operating system

How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your information to:

• Respond to your inquiries and provide quotes
• Schedule and complete your deck projects
• Process payments and maintain service records
• Send you project updates and important notifications
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transfer or sale

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can ask us to correct inaccurate information
• You can request deletion of your information (subject to legal requirements)
• You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: